How do you describe customer service on a resume

Posted by Wellington Resume on 4 Sep 2025

When seeking a customer service job, it is essential to showcase your relevant experience and skills in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. At Wellington Resume, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we’ll go over tips on how to write about customer service in a resume.

  1. Use action verbs: When explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have seen results.
  2. Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed the team of customer service representatives and took care of customer complaints."
  3. Use metrics: Provide relevant metrics such as customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% using efficient strategies for solving problems."
  4. Create a custom resume by tailoring your resume to match the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the position.
  5. Proofread and seek professional help: Proofread your resume before sending it out to ensure it’s error-free. If you need help, consider seeking professional help with Wellington Resume.

By following these tips and guidelines, you can write a resume for customer service that effectively highlights your relevant experiences and skills. Remember to make your resume specific to the position you’re applying to and make sure you proofread it prior to submitting it. Wellington Resume can also assist you in creating an effective resume that highlights your abilities and experiences.

Professional, timely and concise.
S L
Tanja and the team did a fantastic job with my resume. Especially considering I was changing careers after re-education. My documents are professional and have already been effective in securing me interviews. Thank you.
Myles Clooney
Tanja provided outstanding service!! my resume and cover letter are now looking very professional! i am very pleased with this service and you are definitely getting your moneys worth. I also got a new job 1 day after sending out my resume. Big thank you to Tanja!!
Paula
I used Wellington Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
Super easy to work with. I did a face to face. In 3 days u had my resume. I had 2 interviews in the first week. Thanks heaps guys.
Timmy Teale
Highly recommended. Very thankful to Tanja as she has done excellent job with my CV and Cover letter..I had been applying to many office related jobs but my resume never been selected to any job. Having IT background was working hard jobs..with Tanjs s excellent resume writing made my cv selecting to all jobs I have applied...I have got professional job within a month..very Thankful to Tanja..worth for the price..
Indhu sree
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Fantastic job very please recommend to anyone who needs resumes, very polite well explained and collected early bonus.
Fred Hadley
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
How do you describe customer service on a Resume

Resume

We provide professional resume writing services.

How do you describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly seasoned resume writers will make sure your resume stands out among the rest.

We are a team of highly certified and seasoned HR professionals, recruiters, and consultants that are dedicated to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our vast understanding of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of professions, industries, and areas means that we can produce a high-quality, impactful resume that meets your specific needs.

Our goal is to provide you with an impressive, striking resume that is correctly optimised for success in Wellington‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100