How to Describe Customer Service on a Resume
When applying for a customer service job, it’s important to highlight your relevant expertise and experiences in your resume. A well-written resume can make a an enormous difference in getting the job that you desire. In Wellington Resume, we specialize in offering professional resume writing services to help you stand out from the rest of the applicants. In this post, we’ll give you tips on how to convey customer service on a resume.
- Use action verbs. When discussing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of saying "worked in customer service,"" mention that you "managed the team of customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight your skills and experiences that are relevant to the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s error-free. If you need assistance seek professional assistance from Wellington Resume.
Following these steps, you can create a resume for customer service that effectively highlights your relevant work experience and skills. Make sure to tailor your resume to the job you’re applying to and to proofread it before submitting it. Wellington Resume can also assist you in writing a powerful resume that showcases your talents and work experience.
