How do you describe customer service on a resume
When seeking a customer service job, it is essential to showcase your relevant experience and skills in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. At Wellington Resume, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we’ll go over tips on how to write about customer service in a resume.
- Use action verbs: When explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have seen results.
- Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed the team of customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant metrics such as customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Create a custom resume by tailoring your resume to match the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Proofread and seek professional help: Proofread your resume before sending it out to ensure it’s error-free. If you need help, consider seeking professional help with Wellington Resume.
By following these tips and guidelines, you can write a resume for customer service that effectively highlights your relevant experiences and skills. Remember to make your resume specific to the position you’re applying to and make sure you proofread it prior to submitting it. Wellington Resume can also assist you in creating an effective resume that highlights your abilities and experiences.