How to present Customer Service on a resume
When applying for a customer service job, it’s essential to highlight your relevant experiences and abilities in your resume. A professionally written resume can make huge difference when you apply for the job you’ve always wanted. Here at Wellington Resume, we specialize in resume writing to help you stand out from the rest of the applicants. In this post, we’ll provide tips on how to convey the customer service aspect of your resume.
- Utilize action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in the work of customer service and achieved the desired results.
- Include specific job duties and responsibilities. Be precise when describing your service experience. Instead of declaring that you "worked in customer service," write "managed the team of customer service agents and handled complaints from customers."
- Incorporate relevant metrics such as customer satisfaction ratings to show your impact. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Customize your resume: tailor your resume to match the job you’re applying for. Highlight the experience and skills which are most relevant for the position.
- Ask for professional help and proofread You should proofread your resume prior to you submit it to ensure it is error-free. If you need assistance you can seek help from a professional by contacting Wellington Resume.
With these suggestions by following these guidelines, you can build a resume for customer service that effectively showcases your relevant experience as well as your skills. Make sure to customize your resume for the job that you’re applying for and check it for errors before submitting it. Wellington Resume can also assist you in creating a successful resume that showcases your skills and experience.
