How to Describe Customer Service on a resume
When seeking a customer service position, it’s crucial to list your relevant knowledge and experience on your resume. A professionally written resume can make huge difference when you apply for the job you’ve always wanted. The team at Wellington Resume, we specialize in writing resumes to assist you in standing out your competition. In this article, we will provide tips on how to write about the level of customer service in your resume.
- Use action verbs. When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in the work of customer service and have seen results.
- Be specific about your job duties and responsibilities. Be precise when describing your service experience. Instead of declaring that you "worked in customer service,"" mention that you "managed an entire team of customer service reps and dealt with complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Tailor your resume: Tailor your resume according to the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Proofread and seek professional help: Proofread your resume before uploading it to ensure there are no errors. If you need help seek professional assistance by contacting Wellington Resume.
Following these steps, you can create an effective customer service resume that effectively highlights your relevant experience and capabilities. Make sure to make your resume specific to the specific job you’re applying for and to proofread it before submitting it. Wellington Resume can also assist in creating a professional resume that showcases your skills and expertise.
